Fix Windows 10 Remote Desktop Connection Not Working

Windows OS

Are you struggling with Windows 10 Remote Desktop Connection not working? Here’s how to fix it.

Check your network connection and ensure that both the host and client devices are connected to the same network.

Diagnosing Firewall and Network Issues

If you are experiencing issues with your Windows 10 Remote Desktop Connection not working, it could be due to firewall or network issues. To diagnose firewall issues, check if the Windows Firewall is blocking the remote desktop connection. You can do this by opening the Windows Firewall settings and ensuring that the necessary exceptions are in place for remote desktop software.

Network issues can also cause remote desktop connection problems. If you suspect a network issue, try pinging the IP address of the remote computer to test the connection. Additionally, check if any antivirus software or third-party firewall is blocking the connection.

It is also important to ensure that the remote computer is configured to allow remote desktop connections. Check the Remote Desktop settings on the remote computer to verify this.

By diagnosing and addressing firewall and network issues, you can effectively troubleshoot and fix Windows 10 Remote Desktop Connection not working.

Remote Desktop not working on Windows 10? Check your network settings and firewall configurations.

Validating Remote Desktop Protocol Status

To validate the Remote Desktop Protocol (RDP) status on Windows 10, you can check if the RDP service is running. To do this, press the Windows key + R to open the Run dialog box, then type services.msc and press Enter. Look for the Remote Desktop Services entry in the list and ensure that its status is set to Running.

Next, check if the Windows Firewall is blocking the RDP connection. Go to the Control Panel, then click on System and Security and select Windows Defender Firewall. From there, click on Allow an app or feature through Windows Defender Firewall and make sure that Remote Desktop is allowed through both the Private and Public networks.

Additionally, you can verify if the RDP port is open on your system. Open a Command Prompt and enter the command netstat -an | findstr “3389” to check if the port is listening.

By performing these steps, you can validate the status of the Remote Desktop Protocol on Windows 10 and troubleshoot any issues with the RDP connection.

Having trouble with Windows 10 Remote Desktop? Ensure that the necessary services are running and properly configured.

Adjusting Firewall Settings for Access

To adjust firewall settings for access, you can open the Windows Defender Firewall settings by typing “firewall” in the Start menu and selecting “Windows Defender Firewall.” From there, click on “Allow an app or feature through Windows Defender Firewall” and then click “Change settings” if prompted.

Scroll down to “Remote Desktop” and make sure both the “Private” and “Public” checkboxes are selected. If Remote Desktop is not listed, click “Allow another app” and add it manually.

If you’re using a third-party antivirus software, you may need to adjust its firewall settings as well.

After making these changes, try connecting to the remote desktop again. If you’re still experiencing issues, it’s a good idea to double-check the IP address of the remote computer and ensure that it’s accessible on the network.

Ensuring Proper Group Policy Configuration

Group policy settings window

To ensure proper group policy configuration for the Windows 10 Remote Desktop Connection, follow these steps:

First, open the Group Policy Editor by pressing the Windows key + R, typing gpedit.msc, and hitting Enter.

Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security.

Double-click on the “Require user authentication for remote connections by using Network Level Authentication” setting and select “Enabled.”

Next, double-click on the “Set client connection encryption level” setting and choose “Enabled.” Then select “High Level” from the drop-down menu.

After making these changes, close the Group Policy Editor and restart your computer to apply the new settings.

By ensuring the proper group policy configuration, you can fix the Windows 10 Remote Desktop Connection not working issue and improve the security of your remote connections.

Managing Remote Desktop Permissions

To manage remote desktop permissions on Windows 10, you can use the PowerShell command-line interface. First, open the Start menu and search for “PowerShell.” Right-click on it and select “Run as administrator” from the context menu. Then, run the following command: Set-ItemProperty -Path ‘HKLM:\System\CurrentControlSet\Control\Terminal Server’ -Name “fDenyTSConnections” -Value 0.

After running this command, you may need to restart the Remote Desktop Services to apply the changes. You can do this by running the following command: Restart-Service TermService.

Additionally, make sure that the necessary firewall rules are in place to allow Remote Desktop connections. You can do this by opening Windows Defender Firewall with Advanced Security, going to Inbound Rules, and enabling the rules for Remote Desktop.

Resolving IP and DNS Configuration Errors

  • Check IP and DNS Configuration
    • Open Command Prompt by typing cmd in the Windows search bar and selecting it from the search results
    • Type ipconfig /all and press Enter to view the current IP and DNS configuration
    • Ensure that the IP address, subnet mask, default gateway, and DNS servers are correctly configured
    • If the configuration is incorrect, manually set the IP address and DNS servers or obtain them automatically from the router

Addressing Service and Listener Functionality

To fix Windows 10 Remote Desktop Connection not working, first, check the service and listener functionality. You can do this by opening Command Prompt as an administrator and using the command “sc query termservice” to check the status of the Remote Desktop Services. If it’s not running, start it with the command “sc start termservice”.

Next, check the Remote Desktop listener. Use the command “netstat -an | findstr 3389″ to see if the computer is listening on port 3389. If not, there may be an issue with the listener.

You can reset the listener with the command “reg delete HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp /v PortNumber” and then “reg add HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp /v PortNumber /t REG_DWORD /d 3389″.

After performing these steps, try connecting to the remote desktop again. If the issue persists, further troubleshooting may be necessary.

Troubleshooting Certificate and Port Conflicts

Issue Cause Solution
Certificate Error Remote Desktop client does not trust the certificate being used by the Remote Desktop host Install the trusted certificate on the client machine or configure the Remote Desktop host to use a trusted certificate
Port Conflict Another application or service is using the port required for Remote Desktop connection (default port is 3389) Identify and stop the conflicting application/service, or change the Remote Desktop port number
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