How to fix Microsoft Excel when it stops working

Software And Applications

Having trouble with Microsoft Excel? Learn how to fix it when it stops working.

Update Microsoft Office to the Latest Version

1. Open any Office application, such as Microsoft Excel.
2. Click on the “File” tab in the top left corner of the window.
3. From the drop-down menu, select “Account.”
4. Under the “Product Information” section, click on “Update Options.”
5. Choose “Update Now” to check for and install any available updates.

If you encounter any issues with Microsoft Excel not working properly, try these troubleshooting steps:

1. Restart your computer and try opening Excel again.
2. If Excel still doesn’t work, try opening it in Safe Mode. To do this, press and hold the “Ctrl” key while opening Excel. If it works in Safe Mode, there may be an issue with a plug-in or add-in causing the problem.
3. Check for any updates for Excel by following the steps mentioned earlier.
4. Verify that your computer meets the system requirements for Excel. Ensure that you have enough disk space and memory available.
5. If the problem persists, try repairing Office. Go to the Control Panel, then click on “Programs” and “Uninstall a program.” Select Microsoft Office from the list and click on “Change.” Choose the repair option and follow the on-screen instructions.
6. If repairing Office doesn’t solve the issue, you can try uninstalling and reinstalling Excel. To do this, follow the same steps as above, but choose the uninstall option instead.
7. Before uninstalling, make sure to backup any important Excel files or documents.
8. Once Excel is uninstalled, restart your computer and download the latest version of Office from the official Microsoft website.
9. Install Office and follow the prompts to complete the process.

Disable Faulty Add-Ins and Macros

If you’re experiencing issues with Microsoft Excel not working properly, one possible cause could be faulty add-ins and macros. These additional features can sometimes conflict with Excel’s functionality and cause it to stop working. To fix this problem, you can disable the faulty add-ins and macros. Here’s how:

1. Open Microsoft Excel and click on the “File” tab in the top left corner.
2. In the File menu, click on “Options” to open the Excel Options window.
3. In the Excel Options window, select “Add-Ins” from the left-hand menu.
4. At the bottom of the Add-Ins window, you’ll find a dropdown menu labeled “Manage.” Click on this dropdown menu and select “Excel Add-ins” from the options.
5. Click on the “Go” button next to the dropdown menu. This will open the Add-Ins window.
6. In the Add-Ins window, you’ll see a list of add-ins that are currently enabled. Uncheck any add-ins that you suspect may be causing the issue.
7. Once you’ve unchecked the add-ins, click on the “OK” button to close the Add-Ins window.
8. Restart Microsoft Excel to see if the issue has been resolved.

If disabling the add-ins didn’t solve the problem, you can also try disabling macros in Excel. Here’s how:

1. Open Microsoft Excel and click on the “File” tab in the top left corner.
2. In the File menu, click on “Options” to open the Excel Options window.
3. In the Excel Options window, select “Trust Center” from the left-hand menu.
4. Click on the “Trust Center Settings” button on the right side of the window.
5. In the Trust Center window, select “Macro Settings” from the left-hand menu.
6. In the Macro Settings section, select the option that says “Disable all macros without notification.”
7. Click on the “OK” button to save the changes and close the Trust Center window.
8. Restart Microsoft Excel to see if the issue has been resolved.

Disabling faulty add-ins and macros can often fix issues with Microsoft Excel not working properly. If the problem persists, you may need to further troubleshoot or seek professional assistance.

Check for Issues with Startup Files and Workbooks

If Microsoft Excel is not working properly, one possible cause could be issues with the startup files and workbooks. Here are some steps to help you check and fix these problems:

1. Close all Excel files and exit the program.
2. Open the Start menu and search for “Excel.” Right-click on the Excel icon and select “Run as administrator” to ensure you have the necessary permissions to make changes.

3. Once Excel is open, go to the File tab and click on Options.
4. In the Options window, select the Trust Center tab and click on the Trust Center Settings button.

5. In the Trust Center window, select the Trusted Locations tab.
6. Check if the default location for your Excel files is listed as a trusted location. If not, click on the Add new location button and browse to the folder where your Excel files are stored. Click OK to add it as a trusted location.

7. Next, click on the File Block Settings tab in the Trust Center window.
8. Make sure that the file types you commonly use in Excel are not blocked. If any file types are blocked, uncheck the corresponding checkboxes and click OK.

9. If the above steps didn’t resolve the issue, you can try repairing your Office installation. Go to the Control Panel and open the Programs and Features (or Add or Remove Programs) section.
10. Locate Microsoft Office in the list of installed programs, right-click on it, and select Change.
11. In the Office setup wizard, select the Repair option and follow the prompts to repair your Office installation.

12. If the problem still persists, you can try creating a new user profile on your Windows computer and see if Excel works properly in the new profile.
13. To create a new user profile, go to the Control Panel and open the User Accounts section.
14. Click on Manage another account and then click on Add a new user in PC settings.
15. Follow the prompts to create a new user profile and log in to the new profile.

Perform Safe Mode Troubleshooting

Performing Safe Mode Troubleshooting for Microsoft Excel:

Safe Mode troubleshooting can be a useful tool when Microsoft Excel stops working properly. This mode allows you to identify and fix any issues that may be causing the program to malfunction.

To begin troubleshooting in Safe Mode, follow these steps:

1. Close Excel: Before entering Safe Mode, make sure to close Excel completely. This can be done by clicking on the “X” button in the top right corner of the program window.

2. Access Safe Mode: To enter Safe Mode, press and hold the “Ctrl” key on your keyboard while launching Excel. Keep holding the key until you see a prompt asking if you want to start Excel in Safe Mode.

3. Troubleshoot add-ins: Safe Mode disables any add-ins that may be causing conflicts or issues with Excel. Start by checking if any add-ins are causing the problem. To do this, go to the “File” tab in Excel, then select “Options” and click on “Add-Ins”. Disable any add-ins that are currently enabled and restart Excel.

4. Repair Office installation: If disabling add-ins did not resolve the issue, you may need to repair your Office installation. To do this, open the Control Panel on your computer and navigate to “Programs” or “Programs and Features”. Find Microsoft Office in the list of installed programs, right-click on it, and choose “Change”. Select the option to repair Office and follow the prompts to complete the process.

5. Check for updates: Outdated software can sometimes cause compatibility issues. Make sure that you have the latest updates for Excel and the entire Office suite. Open Excel and go to the “File” tab, then select “Account” and click on “Update Options”. Choose “Update Now” to check for updates and install them if available.

6. Perform a clean boot: If the issue persists, you can try performing a clean boot to eliminate any conflicting software or services. This can be done by typing “msconfig” in the Windows search bar and selecting “System Configuration”. Go to the “Services” tab and check the box for “Hide all Microsoft services”. Then click on “Disable all” to disable all non-Microsoft services. Restart your computer and see if Excel works properly in this clean boot state.

By following these steps, you should be able to troubleshoot and fix any issues with Microsoft Excel when it stops working. Remember to exit Safe Mode and restart your computer normally after you have completed the troubleshooting process.

If the problem persists, it may be necessary to seek further assistance from Microsoft support or consult online forums and communities for additional guidance.

Repair Microsoft Office Installation

To repair your Microsoft Office installation and fix Microsoft Excel when it stops working, follow these steps:

1. Close all Microsoft Office applications, including Excel.
2. Open the Control Panel on your computer. You can do this by searching for “Control Panel” in the Start menu.
3. In the Control Panel, click on “Programs” or “Programs and Features,” depending on your version of Windows.
4. Find Microsoft Office in the list of installed programs and select it.
5. Click on the “Change” or “Modify” button at the top of the window.
6. A dialog box will appear, offering you different options for repairing the installation. Choose the option to repair Office.
7. Follow the instructions provided by the repair process. This may involve downloading and installing updates or other necessary files.
8. Once the repair process is complete, restart your computer.
9. After rebooting, open Excel and check if the issue has been resolved.

If the above steps do not fix the issue, you can try repairing Microsoft Office using the built-in repair tool:

1. Close all Microsoft Office applications, including Excel.
2. Press the Windows key + R on your keyboard to open the Run dialog box.
3. Type “control appwiz.cpl” and press Enter. This will open the Programs and Features window in the Control Panel.
4. Find Microsoft Office in the list of installed programs and select it.
5. Click on the “Change” or “Modify” button at the top of the window.
6. In the dialog box that appears, select the “Repair” option and click on “Continue” or “Next.”
7. Follow the instructions provided by the repair tool. It may prompt you to insert the installation disc or download necessary files.
8. Once the repair process is complete, restart your computer.
9. After rebooting, open Excel and check if the issue has been resolved.

If neither of the above methods work, you may need to uninstall and reinstall Microsoft Office. Before doing so, make sure to back up any important documents or files. To uninstall Office:

1. Open the Control Panel on your computer.
2. Click on “Programs” or “Programs and Features.”
3. Find Microsoft Office in the list of installed programs and select it.
4. Click on the “Uninstall” or “Remove” button at the top of the window.
5. Follow the instructions provided to uninstall Office.
6. Once the uninstallation is complete, restart your computer.
7. Reinstall Microsoft Office using your installation disc or by downloading it from the official Microsoft website.
8. After reinstalling, open Excel and check if the issue has been resolved.

Resolve Conflicts with Antivirus Software

If you are experiencing conflicts with your antivirus software while using Microsoft Excel, there are a few steps you can take to resolve the issue.

First, try disabling your antivirus software temporarily to see if that resolves the problem. Sometimes, antivirus programs can interfere with the functionality of other software, including Excel. To disable your antivirus software, locate the program’s icon in the system tray or taskbar, right-click on it, and select “Disable” or “Turn off” from the context menu.

If disabling the antivirus software doesn’t work, you may need to add an exception or allow Excel through your antivirus program’s settings. This will ensure that the antivirus program doesn’t block or interfere with Excel’s operations. To do this, open your antivirus program and navigate to the settings or preferences section. Look for an option related to exceptions, exclusions, or allowed programs. Here, you can add Excel to the list of trusted applications. Make sure to save your changes before exiting the settings.

Another option is to update your antivirus software to the latest version. Outdated antivirus programs may not be fully compatible with the latest versions of Microsoft Excel. Check the website of your antivirus provider for any available updates and follow their instructions to install them.

If the issue persists, you can try repairing your Microsoft Office installation. Sometimes, conflicts between antivirus software and Excel can be resolved by repairing the Office installation. To do this, open the Control Panel on your computer and navigate to the “Programs” or “Programs and Features” section. Find Microsoft Office in the list of installed programs and select the “Change” or “Repair” option. Follow the prompts to repair your Office installation.

If none of these solutions work, you may need to consider uninstalling your antivirus software temporarily. This should be done with caution, as it will leave your computer vulnerable to potential threats. Before uninstalling the antivirus program, make sure to create a backup of your important files and data. Once the antivirus software is uninstalled, check if Excel is working properly. If it is, you can then reinstall a different antivirus program or contact the support team of your current antivirus provider for further assistance.

Investigate Third-Party File Generation and Content Issues

  • Check for third-party add-ins: Disable any recently installed add-ins that may be causing conflicts with Excel.
  • Scan for viruses and malware: Run a thorough scan on your computer to detect and remove any malicious programs that could be affecting Excel’s functionality.
  • Update Excel and your operating system: Ensure that you have the latest updates installed for both Excel and your operating system to fix any known bugs or compatibility issues.
  • Check file location and permissions: Verify that the Excel file is saved in a location with proper read and write permissions.
  • Repair or reinstall Microsoft Office: Use the built-in repair function or reinstall Microsoft Office to resolve any corrupted program files that may be causing Excel to stop working.
  • Disable hardware acceleration: Turn off hardware acceleration in Excel settings to see if it resolves any display or performance issues.
  • Clear Excel’s temporary files: Delete Excel’s temporary files to eliminate any potential conflicts or corruption in the temporary cache.
  • Check file compatibility: Make sure the Excel file you are trying to open is compatible with your version of Excel.
  • Test in Safe Mode: Start Excel in Safe Mode to identify if any third-party applications or add-ins are causing the problem.
  • Update printer drivers: Update or reinstall the printer drivers on your computer as outdated or incompatible drivers can sometimes cause Excel to stop working.
  • Repair or recover Excel files: Utilize Excel’s built-in repair or recovery options to fix damaged or corrupted files.
  • Disable automatic calculation: Temporarily disable automatic calculation in Excel to see if it resolves any performance issues when working with large or complex spreadsheets.

Execute a Selective Startup to Identify Conflicts

To execute a selective startup and identify conflicts in Microsoft Excel, follow these steps:

1. Press the Windows key + R to open the Run dialog box.
2. Type “msconfig” and press Enter to open the System Configuration window.
3. In the System Configuration window, go to the “Services” tab.
4. Check the box next to “Hide all Microsoft services” to exclude Microsoft services from the selective startup.
5. Click on the “Disable all” button to disable all the remaining services.
6. Go to the “Startup” tab in the System Configuration window.
7. Click on “Open Task Manager” to open the Task Manager.
8. In the Task Manager, go to the “Startup” tab.
9. Disable any startup items that are not necessary for Excel to run.
10. Close the Task Manager and go back to the System Configuration window.
11. Click on “Apply” and then “OK” to save the changes.
12. Restart your computer for the changes to take effect.

By executing a selective startup, you can identify conflicts that may be causing Microsoft Excel to stop working. This process disables unnecessary services and startup items, allowing you to determine if any of them are interfering with Excel’s functionality. It is a useful troubleshooting step to narrow down the cause of the problem.

Once you have identified the conflicting service or startup item, you can try the following steps to fix Excel:

1. Press the Windows key + R to open the Run dialog box.
2. Type “appwiz.cpl” and press Enter to open the Programs and Features window.
3. Locate Microsoft Office in the list of installed programs and click on it.
4. Click on the “Change” button at the top of the window.
5. Select the “Repair” option and click on “Continue” or “Repair” depending on your version of Office.
6. Follow the on-screen instructions to complete the repair process.

If the repair process does not resolve the issue, you can try reinstalling Microsoft Office. To do this, follow these steps:

1. Uninstall Microsoft Office by going to the Programs and Features window (appwiz.cpl) and selecting Microsoft Office.
2. Download the latest version of Microsoft Office from the official Microsoft website.
3. Run the installer and follow the on-screen instructions to reinstall Microsoft Office.

Remember to back up any important files and documents before performing any repairs or reinstallations.

F.A.Qs

Why my Excel suddenly stopped working?

Your Excel may have suddenly stopped working due to outdated or incompatible antivirus software. To ensure Excel’s protection from viruses, it is important to keep your antivirus software up to date.

How can I repair Microsoft Excel?

To repair Microsoft Excel, you can go to the Apps and Features menu by right-clicking the Start button. From there, select the Microsoft Office product that needs to be repaired and choose the Modify option. It’s important to note that this process will repair the entire Office suite, not just Excel.

How do I unfreeze Microsoft Excel?

To unfreeze Microsoft Excel, click View, then Window, and select Unfreeze Panes.

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