Troubleshooting technology woes can be a daunting task, but fear not! In this article, we uncover the secrets to fixing those pesky hanging or crashing apps in Windows Store Apps. So, grab your virtual toolbox and let’s dive into some practical solutions to keep your apps running smoothly.
Run SFC and DISM scans
To fix hanging or crashing apps in Windows Store Apps, you can run SFC (System File Checker) and DISM (Deployment Image Servicing and Management) scans. These scans help to identify and repair any corrupted or missing system files that may be causing the issue.
To run an SFC scan, follow these steps:
1. Press the Windows key and type “Command Prompt” in the search bar.
2. Right-click on “Command Prompt” and select “Run as administrator”.
3. In the Command Prompt window, type “sfc /scannow” and press Enter.
4. Wait for the scan to complete. If any issues are found, they will be automatically fixed.
To run a DISM scan, follow these steps:
1. Open Command Prompt as an administrator.
2. Type “dism /online /cleanup-image /restorehealth” and press Enter.
3. Wait for the scan to complete. This may take some time.
4. Once the scan is finished, restart your PC and check if the hanging or crashing apps issue has been resolved.
Running these scans can help resolve various issues with Windows Store Apps, providing a smoother and more stable user experience.
Check Time and Date settings
Incorrect Time and Date settings can cause apps to hang or crash in Windows Store Apps. To fix this issue, follow these steps:
1. Press the Windows key + I to open the Settings app.
2. Click on “Time & Language”.
3. In the left-hand menu, click on “Date & Time”.
4. Make sure the “Set time automatically” and “Set time zone automatically” options are turned on.
5. If they are already turned on, try turning them off and then back on again.
This should ensure that your PC has the correct time and date, which can help resolve app crashing issues. If the problem persists, you can try other troubleshooting methods or seek assistance from Microsoft Support.
Clear Store cache
- Open the Run dialog box by pressing Windows key + R.
- Type wsreset.exe in the Run dialog box and press Enter.
- A command prompt window will open and run for a few seconds.
- Once the command prompt window disappears, the Store cache will be cleared.
- Restart your computer.
Reset Microsoft Store
If you’re experiencing hanging or crashing apps in the Windows Store, resetting the Microsoft Store can help resolve the issue. Here’s how:
1. Press the Windows key + R to open the Run dialog box.
2. Type wsreset.exe and press Enter.
3. Wait for the reset process to complete. This may take a few moments.
4. Once the process is finished, the Microsoft Store will automatically open.
By resetting the Microsoft Store, you can clear any cache or temporary files that may be causing the apps to hang or crash. This can help improve the performance and stability of the Windows Store apps.
Please note that resetting the Microsoft Store will not affect your installed apps or personal files. It is a safe troubleshooting step that can resolve many app-related issues.
If the hanging or crashing issue persists, you may also consider running the built-in Windows Store Apps Troubleshooter or performing an SFC scan to check for any system file errors.
Try Clean Boot
If you’re experiencing issues with hanging or crashing apps in Windows Store Apps, you can try a Clean Boot to troubleshoot the problem. This method can help identify any conflicts or software issues that may be causing the inconvenience.
To perform a Clean Boot:
1. Press the Windows key + R to open the Run dialog box.
2. Type “msconfig” and hit Enter to open the System Configuration window.
3. In the General tab, select “Selective startup” and uncheck “Load startup items.”
4. Go to the Services tab and check “Hide all Microsoft services.”
5. Click “Disable all” to disable all non-Microsoft services.
6. Click OK and restart your device.
After the restart, check if the problem persists. If the apps are working fine, it means that one of the disabled services was causing the issue. You can gradually enable the services to pinpoint the exact culprit.
Note: Clean Boot can be useful for troubleshooting various PC system issues, not just with Windows Store Apps. It helps eliminate potential conflicts and identify the root cause of the problem.
For more detailed instructions or additional troubleshooting methods, you can refer to our WindowsReport or consult with a professional.
Reset your apps
Resetting your apps can often resolve hanging or crashing issues in Windows Store apps. Follow these steps to reset your apps:
1. Press the Windows key + I to open the Settings app.
2. Click on “Apps” and then select “Apps & features” in the left sidebar.
3. Scroll down and find the problematic app(s) in the list.
4. Click on the app and then click on the “Advanced options” link.
5. Scroll down and click on the “Reset” button.
6. A confirmation prompt will appear, click “Reset” again to confirm.
7. Wait for the reset process to complete.
8. Once done, restart your device.
This will reset the app back to its default settings, which can often fix any issues causing it to hang or crash. If the problem persists, you may want to consider other troubleshooting methods or reach out to customer support for further assistance.
Reset your PC
Resetting your PC can help fix hanging or crashing apps in Windows Store Apps. Here’s how you can do it:
1. Click on the Start menu and go to Settings.
2. Select Update & Security.
3. Click on Recovery in the left sidebar.
4. Under the Reset this PC section, click on the Get started button.
5. Choose whether you want to keep your files or remove everything.
6. Follow the on-screen instructions to complete the reset process.
Remember, resetting your PC will remove all your installed apps and settings, so make sure to back up any important data before proceeding.
If the issue is not fixed after resetting, you can try other troubleshooting methods or seek help from professionals.
Disable your antivirus
To fix hanging or crashing apps in Windows Store Apps, you may need to disable your antivirus temporarily. Antivirus programs can sometimes interfere with the proper functioning of apps, causing them to hang or crash. Here’s how you can disable your antivirus:
1. Open the antivirus software installed on your computer.
2. Look for the settings or options menu.
3. Locate the option to disable or turn off the antivirus protection.
4. Click on it and confirm any prompts that may appear.
5. Once the antivirus is disabled, try running the problematic app again.
Force-restart the application
To force-restart a hanging or crashing app in Windows Store Apps, follow these steps:
1. Close the app: Go to the app’s window, click the “X” button in the top-right corner, or use the Alt + F4 keyboard shortcut.
2. End the app’s process: Press Ctrl + Shift + Esc to open the Task Manager. Look for the app in the “Processes” or “Details” tab, right-click on it, and select “End Task” or “End Process.”
3. Restart the app: Press the Windows key to open the Start Menu, search for the app, and click on it to relaunch.
If the app continues to hang or crash, you can try these additional steps:
4. Run the Windows Store Apps troubleshooter: Press the Windows key + I to open the Settings app, go to “Update & Security,” select “Troubleshoot” from the left sidebar, and click on “Additional troubleshooters.” Under “Find and fix other problems,” select “Windows Store Apps” and click “Run the troubleshooter.”
5. Update or reinstall the app: Visit the Microsoft Store, search for the app, and check if there’s an update available. If not, you can uninstall the app and reinstall it.
These steps should help resolve most hanging or crashing issues with Windows Store Apps.
